About us
Over the past 24 years, our medical teams have accompanied sick and injured patients in a wide range of medical conditions. Our flying experience covers almost every country and every type of aircraft! We place the well-being of patients and their families at the forefront of every task we undertake, attending to every detail to ensure patients’ health and safety.
IMA (International Medical Assistance)
We are the oldest, largest and leading company in Israel providing medical assistance to Israelis traveling abroad and treating medical emergencies worldwide with speed and efficiency.
IMA’s medical teams are prepared at any time for rapid departure to various international assignments, with advanced and high-quality medical equipment adapted to medical flights. Since its establishment in 2001, the company has accumulated rich operational experience, handling tens of thousands of hospitalization cases and medical flight operations globally.
Every day, the company’s call center receives dozens of inquiries from Israeli travelers who need medical assistance or a flight and medical escort. This wealth of experience has made IMA the most professional and reliable entity in its field: a one stop shop that provides its customers – private travelers and insurance companies alike – with a complete solution of personalized services, focused on customers’ needs.
International Medical Collaborations
To provide each client with quality service, IMA collaborates with selected hospitals and medical providers all over the world. These professionals are always on standby and, when required, are mobilized by IMA for medical flights and personal accompaniment, whether on commercial flights or via air ambulance. Their priority is stabilizing the patient's medical condition and providing ongoing support until the patient reaches a hospital in Israel.
IMA Call Center - Here for you, at all times
The IMA Call Center is a cutting-edge technological hub, ready to swiftly offer an action plan to each caller from any location worldwide, following their initial contact. The center boasts an advanced CRM system for efficient documentation and tracking of inquiries, enabling prompt medical and logistical responses in multiple languages, accessible around the clock via telephone or Skype. Managed by a seasoned leader, IMA's team consists of numerous highly skilled medical assistance coordinators, known for their excellent service orientation. Predominantly composed of Tel Aviv University medical students, these coordinators have received specialized professional training, equipping them to address every inquiry with both speed and efficacy.
Executive Management Team
Guy N. Karmon
Funder and Co-CEO
B.A Health administration
M.A Medical management
Michal Cohen
Co-CEO
B.A in Insurance (Highest honors)
M.A in Business management
Sigal Gottlieb
Medical desk manager
B.A in Marine Biotechnology
Yifat Ben Attia
Medical desk manager
B.A in Economy and business management
Medical Advisory Board
Dr. Inbal Marhoom – managing doctor
Specialist in Emergency medicine and intensive care
Dr. Daniel Trozky
Specialist in Emergency medicine
Dr. Gal Fachis
Specialist in Emergency medicine
Dr. Elad Dana
Specialist in Anesthesiology
Dr. Amit Ovental - Head of Pediatrics
Specialist in Pediatrics and Neonatology
Dr. Yair G. Halimi
Specialist in Orthopedic surgery
Dr. Eran Tal Or
Specialist in emergency medicine and anesthesia
In the Press
