Our specialty!

International medical assistance

Medical flights and medical assistance for Israelis abroad – this is our mission!
Over last 20 years, our medical teams have accompanied sick or injured patients in a wide range of medical conditions. Our flying experience covers almost every country and every type of aircraft! We
place the well-being of patients and their families at the forefront of every task we undertake, attending to every detail to ensure patients health and safety. Thanks to our experience and reputation, we were selected by the majority of leading insurance companies in Israel to provide these important and sensitive services (perhaps a link to the company׳s customers).

24/7 Availability

In case of emergency, submit your phone number and we will get back to you as soon as possible

IMA (International Medical Assistance)

is your perfect medical partner, anytime, anywhere in the world

As Israel’s premier and most distinguished provider of medical assistance for Israelis traveling
overseas, we offer unparalleled peace of mind to our clients. Professional and reliable management
of medical cases all over the world is an integral part of our DNA. IMA’s medical teams are
comprised of top-tier specialists across a diverse range of fields, always ready and prepared to
embark on a variety of international missions at a moment’s notice. Our teams are equipped with
state-of-the-art, first-rate medical equipment, specifically tailored for medical flight operations.

Since its establishment, the company has accumulated rich operational experience, handling tens of
thousands of hospitalization cases and medical flight operations globally.
Our signature lies in the peace of mind we deliver and our tailored service approach, meticulously
centered around each customer’s unique needs.

What we offer

International medical assistance

Instances of injury or illness abroad often spur a desire to return to Israel, to a familiar place, where you can receive medical treatment in your own language, surrounded by family members.

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An Israeli doctor abroad

A unique medical service from IMA Are you looking for the perfect solution during a medical emergency abroad? You have come to the right place.

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Ambulance flight

Every hour can be critical, but we are here for you (and we have the experience to prove it). In any such case, senior staff members at the help desk will handle the situation efficiently and quickly in order to obtain all the international paperwork needed. We arrange for a private aircraft, outfitted with cutting-edge medical technology, poised for rapid deployment to take off at the earliest opportunity and land as close as possible to the patient's location. You will be accompanied by a skilled and professional medical team from the moment you leave the hospital until you arrive at the hospital in Israel - Bed to Bed. For whom is this service suitable? For anyone requiring urgent care during critical moments, whether in life-threatening situations or for those unable to travel on standard commercial flights.

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Commercial flight

We don't just "fly" - we embark on this journey and take off with you, bringing along the full breadth of our professional knowledge, insight, and expertise in medical flight coordination, no matter the complexity. Our support commences prior to takeoff, providing comprehensive details on the pros and cons of each flight option, along with thorough explanations about variations in air pressure and oxygen levels. Once we have gathered all the up-to-date medical data, we are fully prepared to tailor all the flight parameters to your specific medical requirements. We assemble a highly experienced and thoroughly equipped medical team, complete with all essential gear, including comprehensive intensive care equipment. An ambulance provides you with on-the-ground service, before takeoff and after landing, so that you can remain calm and confident in the best possible treatment. We are the right choice when it comes to medical flights. You are in the most capable and experienced hands in the industry.

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MEDPAY App

MEDPAY App – a revolutionary breakthrough in overseas travel insurance! When you are abroad, you want to know that you are taken care of. MedPay not only guarantees this, it raises the bar to unprecedented heights! Look for doctors nearby: find a doctor, a hospital or even book a doctor's visit directly to your room. Everything at the click of a button!

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Insurance Claim Settlement

We specialize in fully settling and managing travel insurance claims, with a deep understanding of the insurance companies’ various needs. Our professional team is well-versed in the challenges inherent in claim processes, as well as the regulatory requirements that govern them. Our service helps insurance companies save time and money. We can fully support all claim settlement processes or serve as a backup for an existing department.

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