About us

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IMA – International Medical Assistance

IMA is Israel's leading provider of medical assistance, evacuation services and professional healthcare to individuals travelling to Israel and local nationals wherever they may be located globally.
With almost two decades of operational experience looking after the health and welfare of tens of thousands of individuals, we have the capability to respond to any medical incident efficiently, effectively and timely.
IMA is your premier global and domestic outsourcing partner. We represent some of the most respected insurance companies who cater for individuals or businessmen travelling to Israel.
IMA's complete set of advanced medical solutions includes USA cost containment services through our sister company, MediCheck, successfully reducing hospitalization costs to the minimum possible for over a decade.

IMA's close working relationships with Israel's major hospitals, professional physicians and internationally renowned specialists enable us to coordinate the delivery of unprecedented quality of care to visitors to Israel.
Our experienced medical experts can carefully assess the medical situation and refer your insured members to an appropriate medical institution, arrange medical evacuation or coordinate a multi-lingual doctor to personally visit to the place of their stay.

We put the customer at the heart of what we do. Our customers enjoy on-demand access to a dedicated 24/7 on-call multi-lingual assistance center, providing the best professional assistance in emergency medical situations, as well as routine medical services.
All requests are answered directly by highly experienced medical students, who have undergone intensive and unique clinical training to provide timely and informed solutions.

Our services include:

  • Air Ambulance Transportation
    IMA's premier global air-medical evacuation can get your insured members back to their home country hospital of choice.
  • Case Management
    Delivering a complete solution that covers all stages, from the first call establishing a case, through coordinating the medical care process, to reducing healthcare costs.
  • USA Cost Containment
    Refined cost-based negotiations to help reduce our customer's medical expenses in case of hospitalization in the USA.
  • Personal Medical Assistance
    Coordinating a doctor visit to provide private health services.

Your customers can rest assured that help is only a phone call away with IMA.